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Arena Policies

The Rio Rancho Events Center strives to provide it’s guests with a safe, comfortable and enjoyable atmosphere.  Therefore, the Events Center has established the following guidelines:

      • Guests interfering with other guests’ ability to enjoy the events may be asked to leave.
      • Guests using foul or abusive language, or inappropriate or unacceptable gestures may be asked to leave.
      • Guests appearing impaired may be asked to leave and referred to the proper authorities.
Bag Policy
  • Clear bags, Diaper Bags and Medical Bags of any size are allowed
  • All other bags must be no bigger than 12″ x 6″ x 12″
  • Backpacks, Computer Bags and Oversized Bags are prohibited
  • ALL BAGS ARE SUBJECT TO SEARCH
Prohibited Items
  • Outside Food and Beverage including Alcohol
  • Strollers and Car Seats
  • Briefcases and Luggage
  • Bottles, Cans, Coolers & Liquid Containers
  • Illegal or prohibited Substances or paraphernalia
  • Fireworks & Other Projectiles
  • Laser Pointers, Markers, & Aerosol Cans
  • Weapons of any type
  • Noise-making devices (i.e.) horns, whistles, etc.
  • Umbrellas
  • Inflatable Objects (Beach Balls, etc.)
  • Large banners, Signs, & Stickers
  • Signs larger than 12″ x 12″ (may vary by event)
  • Animals
  • Any other items may be added and/or deleted from the list as needed per event or required by Event Promoters
No Re-Entry Policy

Once a guest or patron leaves the Event Center during an event, no re-entry is permitted unless another ticket is purchased.

For emergency situations, please contact a Security or Guest Services Manager.

Smoking & Alcohol

Smoking is not permitted inside the Rio Rancho Events Center or within 25’ of the facility unless with the designated smoking area available.

Alcohol is available in concession stands and is not allowed to be taken outside of the RREC facility unless in designated areas.

Cameras and Recording Devices

Only personal, non-professional cameras are permitted. 

No audio, video or professional cameras of any kind are allowed without management approval.

Leaflets and/or Brochures

Distribution of any printed materials or selling of any items is prohibited on the Rio Rancho Events Center grounds, including the parking lots, walkways and inside the facility unless expressed permission is given by RREC management.

Re-selling of Tickets

Re-selling of tickets by private parties is prohibited on the Rio Rancho Events Center’s properties and social media platforms.

Sales of Illegal Merchandise

Selling of illegal merchandise (merchandise not sold under the approval of Rio Rancho Events Center management) is prohibited on RREC’s property as well as by the city ordinance.