Safety Guidelines

SAFETY GUIDELINES

The following outline of Patron Screening Guidelines at the Rio Rancho Events Center is our commitment to minimize risk and safeguard all who enter our facility.

This venue requires screening for everyone entering the facility during event preparations and the event.  This includes employees, contractors, vendors, teams/performers, concessionaires, suppliers, media and official patrons and ticket holders.

The level of search detail will depend on the threat to the venue as determined by the appropriate venue personnel. This may include Metal Detection, Hand-Held Wand Screening and/or Bag Search.  Screening of patrons is voluntary. However, failure to allow screening will result in denial of entry.

Proper Behavior is expected from all of our guests. Obscene language or gestures, abusive/rowdy behavior and physical confrontation will not be tolerated at our facility and will be cause for ejection and/or arrest.  Patrons making threatening statements will be taken seriously and immediately referred to law enforcement due to the potential of a violation of federal law.

COVID-19

Currently, patrons attending events at the Rio Rancho Events Center do not require a vaccine to enter the facility. However, if the artists or touring act requires vaccines or negative tests for entry then vaccine proof or a negative test within a certain time frame must be shown to enter the facility. This can change at anytime at the venue’s, artist’s, or government’s discretion.  Masks are available for use if requested and social distancing is encouraged where possible.  Please visit the individual EVENT PAGE for your specific event. ALL PROCEDURES ARE SUBJECT TO CHANGE DEPENDING ON EVENT, VENUE OR GOVERNMENT DISCRETION.

MASKS ARE NO LONGER REQUIRED AT THE RIO RANCHO EVENTS CENTER