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Employment

Employment Opportunities with Global Spectrum at Rio Rancho Events Center

For all employment inquiries contact Stacia Winters at swinters@santaanastarcenter.com.

GUEST SERVICES/PARKING STAFF (Part Time)

Department: Events

Reports to:  Event Manager

Positions: Guest Services/Security and Parking

Hours: Part-time, based on event schedule

We are looking for a dynamic individual that can help take our customer service quality to the next level. The ideal candidate must be able to work various events and respond well in a team setting.

QUALIFICATIONS:

  • Ability to work varied schedule based on events (including nights and weekends).
  • Strong communication and problem solving skills.
  • Outstanding customer service skills, ability to learn quickly and adapt to various environments and needs based on each event.
  • Over 18 years of age and able to pass a criminal background check.

 

JOB DUTIES:

  • Attend pre-event trainings and briefings as scheduled.
  • Use a two-way radio effectively to communicate needs and issues.
  • Guest Services
    • Greet patrons as they enter the venue.
    • Scan tickets and assist patrons into the venue.
    • Assist patrons with locating seats, restrooms, etc.
  • Security:
    • Verify no prohibited items enter through the arena through bag searches and wand procedures.
    • Monitor crowds and report suspicious behavior.
    • Guard restricted areas and backstage.
    • Ensure there is no unauthorized entry into venue outside of ticket doors.
    • Assist in ensuring safety of all performers and patrons.
  • Parking:
    • Attend parking lots to assist patrons.
    • Monitor lots and report suspicious behavior.
    • Assist in directing traffic before and after shows to ensure safe and efficient ends of each performance.

CLICK HERE FOR EMPLOYMENT APPLICATION